iHelp Repair Centre

iHelp Repair Centre

Our Repair Centre provides flexible customer service experience to our clients being assisted with our certified technical support team.

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Repairs

Our Repair Centre provides flexible customer service experience to our clients being assisted with our certified technical support team. The Repair Centre caters for all repair needs from the Store and Business, never compromising on delivery and service.

An impressive turnaround time is guaranteed as this constitutes the core periphery of our working culture which revolves around offering all those we serve a unique customer experience.For the past 2 years we have managed to complete around 7000 repairs including screen replacements, battery replacements, back glass replacements, camera glass and lenses replacements, e.t.c.

For every repair, through our designated centre, we conduct a mandatory assessment of every device due for repair to conduct a proper diagnosis, to determine the proper repair solution required.

We offer software updates for both new and old devices across all flagship brands e.g Apple, Samsung, Hp, Microsoft e.t.c Additionally, our software services encompass Resetting and Restoring of different devices and models.

Setting up any new devices has been made simple because our Repair Centre offers Data transfer and Data Back Up services, syncing with other devices, and more.

We pride ourselves in bringing convenience and the ultimate customer experience for all our clients that’s why we extended our services to Home/Office call services.

Since our clientele has grown and spread across Zimbabwe and neighbouring countries, we have partnered with trusted courier service providers, mainly FedEx, in bringing devices for repairs and sending them back after completion safely and hassle free.

The best jobs are done with the best tools, and the Repair Centre lives up to this truth by using all the latest tech tools and machinery in all operations, regularly maintained and upgraded.

FAQs

Yes we do home and office calls for almost all repairs, expect for a few repairs that require special equipment and tools only accessible at our location workshop.

Yes we have a warranty on our repairs, however it differs with every repair. You can ask our certified technicians to give you more information when you do your repairs.

We only make use of original parts for repairs on all devices.

All of our technicians are certified and highly trained. The repair services of all devices are done professionally.

It’s simple! You can send your device/s through our reliable courier service partner, FedEx to our workshop for service and returned to you safely, with no hassles.